Advanced Communication

Knowledge Building:

Do you know what is referred to as the 7-38-55 Rule? When humans communicate their feelings in-person or through video, it’s important to remember that only 7% of meaning is communicated through spoken word, 38% through tone of voice, and 55% through body language (predominantly facial expression); so 93% of communication is nonverbal!

-Dr. Albert Mehrabian (Psychology Researcher & Professor)

 

Ever feel like you’re overwhelmed by messages—texts, emails, meetings, news updates? Communication is happening all the time, and being intentional about how you communicate can make a huge difference in how your message is received and how well you work with your team. Let’s explore 3 key strategies to help you communicate effectively with your team and coworkers.

Strategy 1: Define Your Core Message Clearly

Before you send a message or start a conversation, ask yourself, “What’s the most important point I want to make?” Whether you’re giving feedback, asking for help, or providing an update, being clear about your main message helps prevent misunderstandings and keeps everyone on the same page.

Strategy 2: Build Personal Connections

Communication isn’t just about sharing information—it’s about building relationships. Take a moment to connect with the person you’re talking to. Ask about their day, how they’re doing, or what they’re working on. This small effort shows that you care and value the person, which can make your interactions more meaningful and productive.

Strategy 3: Choose the Right Way to Communicate

How you communicate is just as important as what you say. Think about the best way to deliver your message—should it be a quick email, a direct message, or maybe a face-to-face conversation? Choosing the right method shows respect for the other person’s time and ensures your message is received in the best way possible.

Intentional communication means being thoughtful about how you share your message and connect with others. By being clear about what you want to say, making personal connections, and choosing the right communication method, you’ll improve how you collaborate with your team. Start practicing intentional communication today and watch your work relationships thrive!


Activity

Self-Assessment

Rate your current ability to leverage communication strategies effectively. 1-5 (5 highest).(Required)

Challenge

Track communications with the Communication Tracker tool for one week to identify opportunities for more effective communication.