Scenario 1: Imagine you are a manager in a mid-sized technology company, and one of your team members, Alex, has been struggling with their performance. Alex is a software developer who has been with the company for two years. Over the past few months, their productivity has decreased, and the quality of their work has not met the expected standards. Additionally, there have been concerns raised by other team members about communication issues and missed deadlines.
Scenario 2: You are a team leader in a marketing agency, and Sarah, a digital marketing specialist, has been experiencing performance issues. Sarah has been with the company for three years and has recently struggled to meet project deadlines, leading to concerns from both clients and team members. Additionally, there have been instances of miscommunication with colleagues, impacting team cohesion.
Scenario 3: As the operations manager in a customer service department, you have identified performance issues with one of your team members, James, who works as a customer support representative. Over the past few months, there have been customer complaints about delayed responses, and the quality of James' interactions with customers has been inconsistent. Additionally, there have been instances of procedural errors that have affected the efficiency of the team.
