Knowledge Building: 

Etiquette is a set of customs, norms, or rules that helps employees engage in civil, polite, and productive behaviors within the team or business.

How are you and members of your team “showing up” for team engagements? Having effective team etiquette is essential for achieving goals and fostering a positive work environment. In today’s video, let’s explore four essential strategies to help you elevate your team’s etiquette.

Strategy 1: Understand and Respect Expectations

Familiarize yourself with your team’s communication methods, meeting protocols, and task assignments. Make sure you understand your responsibilities and how they align with the overall team goals. By respecting these expectations, you help foster a cohesive and collaborative work environment.

Strategy 2: Model Professional Behavior

Demonstrate the behaviors you want to see in your team. Show punctuality, respect, professionalism, and active listening in your daily interactions. By setting a positive example, you encourage your colleagues to uphold high standards of etiquette and contribute to a respectful team culture.

Strategy 3: Promote Open Communication

Encourage transparent and open communication with your teammates. Share your ideas, concerns, and feedback openly, and invite others to do the same. 

Strategy 4: Mitigate Gossip and Toxic Practices

Actively discourage gossip and toxic behaviors in the workplace. Address any negative talk or harmful actions by focusing on positive communication and resolving conflicts constructively. Support a culture of respect and integrity, where everyone feels safe and valued.

By respecting expectations, modeling professional behavior, promoting open communication, and mitigating gossip and toxic practices, you can help elevate team etiquette and create a more respectful and collaborative workplace. Remember, each small action you take contributes to a positive culture.

Activity

Set a timer and reflect on the following:

Self-Assessment

Hidden
Rate your current ability to establish effective team etiquette 1-5 (5 highest).(Required)
Rate your current ability to establish effective team etiquette 1-5 (5 highest).

Challenge

As a team, discuss your current operating procedures and team etiquette. Are there any topics that need more clarity or support? Apply this SOP template with your team.