Emotional Intelligence
Knowledge Building Review this graphic to gain a high-level perspective of Emotional Intelligence (EI).
Communication Strategies
Knowledge Building Do you know what is referred to as the 7-38-55 Rule? When humans communicate their feelings in-person or through video, it’s important to remember that only 7% of meaning is communicated through spoken word, 38% through tone of voice, and 55% through body language (predominantly facial expression); so 93% of communication is nonverbal! […]
Bidirectionality
Knowledge Building Bidirectional communication is a form of communication where information is exchanged between two or more parties in a two-way flow. Bidirectionality reminds us to step outside of our own “shoes” (thoughts, emotions, preferences, interests, behaviors, communication methods, etc.)
Active Listening
Knowledge Building Listening is the act of focusing attention on sound, specifically speech, to comprehend and understand the message being communicated. It involves not just hearing words but also processing meaning, emotions, and intent.
Dependability
Knowledge Building: Dependability is the quality of being trustworthy and reliable and being consistent in performance or behavior. A dependable team member is regarded as someone who gets the job done with accuracy and can be counted on to follow through on work tasks in a timely manner. – Yale University
Personal accountability
Knowledge Building Personal accountability is the act of accepting responsibility for your actions, words, behaviors, and the consequences that result, which includes taking ownership, avoiding blame, and being willing to answer for the outcomes.
Team Accountability
Knowledge Building Team accountability is the collective commitment of team members to uphold responsibilities, meet goals, and hold each other accountable for actions and outcomes.
Personality Assessments
Knowledge Building Personality assessments are tools designed to evaluate individual traits, behaviors, and preferences to enhance self-awareness, team dynamics, and professional development.