Problem-Solving

Knowledge Building:

Problem-solving is defined as the process of finding solutions to difficult or complex issues.

-Oxford Languages

Video Transcript

In a fast-paced world where challenges arise unexpectedly, mastering problem-solving is essential for personal and professional success. In today’s video, we’ll reveal a five-step framework to help you level up your problem-solving skills.

#1 Determine the Issue:

Start by identifying the problem or challenge at hand. Analyze the situation to understand its root causes and implications.

#2 Identify the Vision:

Define a clear vision or goal that you want to achieve. Having a clear understanding of the desired outcome will guide your problem-solving efforts.

#3 Brainstorm Solutions:

Leverage creativity and innovation by brainstorming a range of potential solutions. Explore different perspectives and approaches to address the problem effectively.

#4 Align Communications and Resources:

Once you’ve chosen a solution, align your communication and resources to support its implementation. Ensure that everyone involved is on the same page and has the necessary support to execute the plan.

#5 Collaborate and Implement:

Foster collaboration with others to implement the chosen solution. Assign tasks, set deadlines, and monitor progress to ensure successful implementation.

By following these five steps, you can enhance your problem-solving skills and achieve positive outcomes. Remember, problems and challenges can emerge at any time, so it’s best to be armed with an effective framework that’s been practiced and refined.

Activity

Reflect on how you typically engage in the process of problem solving.

Which steps match and which are missing?(Required)

How can you make improvements?(Required)

Use the process above and this problem solving template to create an action plan for future application.

Self-Assessment

Rate your current ability to problem solve 1-5 (5 highest).(Required)

Challenges (2 options)

Engage in a reverse brainstorming exercise alone or with your team. In this exercise, use the problem solving template to generate ideas as to what is causing a specific problem and how to effectively address or solve it. (Optional)

Lead a reverse brainstorming exercise. In this exercise, use the problem solving template to generate ideas as to what is causing a specific problem. Then participants work together to find solutions to the identified issues.

Work with your leader/supervisor to find an in-person or virtual escape room for your team to complete together as a team building exercise to problem solve and think critically together. (Optional)

Previous Lesson