Leadership and Influence
Knowledge Building: Leadership is the ability of an individual or a group of people to influence and guide followers or members of an organization, society or team. It’s a dynamic process, a science, and an art.
Communication 101
Knowledge Building: Study this graphic to enhance your comprehension:
What’s In It For ME (WIIFM)
Knowledge Building: WIIFM is an acronym for “What’s In It For Me” which is an important factor for recipient-centered communication.
Culture
Knowledge Building: Culture is the fusion of people, systems, and environments, which manifests in values, practices, and performance.
Mattering (RaRa)
Knowledge Building: Mattering is defined as the experience of believing & feeling significant to those around us. Equation for Mattering = feeling valued + adding value.
RACI
Knowledge Building: The RACI model, or responsibility assignment matrix, is a project management tool.
Metrics and KPI’s
Knowledge Building: Metrics are defined as quantifiable measures used to assess performance and track progress or production. KPI stands for Key Performance Indicators
Public Speaking and Presentations
Knowledge Building: Public speaking is the act of delivering a speech or presentation to a live audience in a strategic and structured way. The purpose can be to inform, persuade, motivate, celebrate, entertain, and/or any combination of those aims.